Principles of User Experience Design

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Empathy: The Root of What We Need
Empathy + Research Empathy, according to Merriam-Webster, is “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experiences of...
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UX Symptom Check: Still Seeing Red
The Assignment When tasked with analyzing two sites for their instant feeling, everyday usability, and lasting impressions, I chose Heart.org and WebMD.com. While both sites provide health information,...
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Seeing Red: A Contrasting Critique in UX Design
The Psychology of UX Design In chapter 1 of The Design of Everyday Things, Don Norman (2013) explains 5 fundamental psychological concepts of user experience (UX) design:  affordances, signifiers, mapping,...
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